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The Belgian service provider Iris Group offers a wide range of facility management services, including the cleaning of offices and industrial spaces, the construction of green spaces, maintenance and minor repairs, office management and industrial painting. Its more than 3,600 employees take care of thousands of European customers in the public and private sectors.

The service provider has implemented a new HR system. This system was developed with the low code platform OutSystems and enables efficient management and monitoring of, among other things, the following workflows:

  • Onboarding of employees
  • contract management
  • site planning
  • time registration

In addition, Iris now has a solid base to develop new initiatives that strengthen their digital strategy. In doing so, they can also rely on the support of CoolProfs.

Iris Group was looking for an efficient way to track and invoice the work they do for their customers. In 4 weeks’ time OutSystems partner CoolProfs built the “WeTrace” app for Iris Group allowing them to offer more transparency, elevate their service level and increase their clients’ trust. The WeWork project was awarded a Corporate IT Award in the 'Operational effectiveness' category. Vincent Delforce, IT & Digital Director at Iris, is particularly pleased with this recognition: "It shows that local players can also play a leading role in the digital transformation process."

Vincent Delforce, IT & Digital Director Iris Group:

“We are looking to roll-out WeTrace to other customers,
for instance our corridor cleaning service. It’s applicable
to many use cases. To us WeTrace is a unique selling
point. It helps us and our customers. And it was
delivered so quickly!”
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